> ## Documentation Index
> Fetch the complete documentation index at: https://xura.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common issues and how to fix them.

## "Xura AI key not configured"

You haven't added an Anthropic API key. **AI Studio → LLM Configuration → API key → Set**.

## Flow returns "Unknown entity: X"

The planner used an entity name that doesn't exist in your data. Fix:

1. **AI Studio → Governance** — confirm the correct entity names.
2. Open the flow → edit the description → tighten it to use real entity names → click **Plan from description** again.

The planner now reads live entity catalog when generating; hallucinations are rare but possible.

## Signals shows "0 signals · updated 1 day ago" indefinitely

Fixed in recent versions — empty results are no longer cached. If you're still seeing this:

* Hard refresh the page.
* Bump the research window to 180 days.
* Add specific preferred sources for your industry.

## "Next run in Nh" on Signals

The 24h cooldown is active. Wait or bypass with a different user account.

## Approval gate never appears / times out

Approval waits up to 5 minutes. If you closed the browser, the gate auto-rejects. Re-run the flow.

## Save-as-Flow button missing on completion

The `graph` SSE event didn't arrive. The button now saves an outline flow even without the graph — you can regenerate nodes with **Plan from description** in the editor.

## Autosave keeps firing / editor blank

Check the browser console for React errors. Recent versions fixed an infinite-loop autosave; if you see it, hard-refresh.

## HubSpot returns 429

You've hit HubSpot's per-account API rate limit. Wait a minute, retry. Consider throttling frequent flows.

## Contact

`support@xuralabs.com` for anything not covered here.